The Park City Grand Plaza Kensington Hotel London, London - Reviews, Room Options & Prices 2025

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About the Hotel

18-30 Lexham Gardens, London, United Kingdom, W8 5JE

The Park City Grand Plaza Kensington Hotel, a 4-star property in Kensington, provides 76 air-conditioned rooms and a 24-hour business center with computers, printers, and scanners.

Modern Room Amenities

Each room at The Park City Grand Plaza features SKY satellite TV, complimentary still/sparkling water, refrigerator, in-room safe, and free WiFi. Accommodations include built-in wardrobes and modern bathrooms with quality toiletries.

Asian Dining Experience

Jasmine Restaurant serves Pan-Asian cuisine including Beef Rendang and Nasi Goreng.

Leisure Facilities Available

The hotel offers a 24-hour fitness center and garden terrace for outdoor dining.

Central Transport Links

Located 5 minutes from Earl's Court Station, The Park City Grand Plaza Kensington provides access to London Gatwick Airport via excellent tube and rail links. The Natural History Museum and Royal Albert Hall are within 10 minutes walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

18 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Executive King Room

Max:

2 persons

21 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Family Suite

Max:

4 persons

29 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

London 2.8 mi

Airports

London City (LCY) 11.9 mi

London Heathrow (LHR) 13.8 mi

Train

Kensington (Olympia)5000 ft

Paddington Station 1.6 mi

Metro stations

Gloucester Road Tube1700 ft

Bus

Bus stop700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

18-30 Lexham Gardens, London, United Kingdom, W8 5JE

Map view

street view

18-30 Lexham Gardens, London, United Kingdom, W8 5JE

City landmarks

Museums

Victoria and Albert Museum

1.0 mi

Parks

Hyde Park

1.3 mi

Garden

Buckingham Palace

2.1 mi

Museums

Natural History Museum

3400 ft

Museums

Science Museum

4400 ft

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

3.1 mi

Museums

The British Museum

3.1 mi

Palace

Kensington Palace

1.2 mi

Parks

Kensington Gardens

1.1 mi

Events

Royal Albert Hall

5100 ft

87-135 Brompton Rd

Harrods

1.3 mi

Parks

Holland Park

3400 ft

Museums

Design Museum

3800 ft

Square

Trafalgar Square

2.8 mi

Elizabeth Tower - Houses of Parliament

Big Ben

2.8 mi

Museums

National Gallery

2.8 mi

Museums

Leighton House Museum

4500 ft

Monuments and Landmarks

The Albert Memorial

5000 ft

Marylebone Rd

Madame Tussauds London

2.4 mi

Church

Westminster Abbey

2.7 mi

Market

Borough Market

4.3 mi

Museums

18 Stafford Terrace

2500 ft

Store

Kensington High Street

3000 ft

Gallery

Wallace Collection

2.2 mi

Gallery

Saatchi Gallery

1.4 mi

Westbourne Grove

1.4 mi

LondonEngland

Kensington Square

4400 ft

Fountains

Princess Diana Memorial Fountain

1.3 mi

Stadiums

Stamford Bridge Stadium

1.8 mi

Exhibition Centre Warwick Road

Earl's Court

2.2 mi

Nearby

Museums

Natural History Museum

3400 ft

Museums

18 Stafford Terrace

2500 ft

Museums

Design Museum

2800 ft

Store

Kensington High Street

3000 ft

Parks

Holland Park

3400 ft

Monuments and Landmarks

Peter Pan Statue

3900 ft

Kensington Gardens

Elfin Oak

3900 ft

Garden

Kensington Roof Gardens

2200 ft

Restaurants

Cast Iron Bar & Grill

2000 ft

147c Cromwell Road London Marriott Hotel Kensington

La Pergola

3100 ft

138 Cromwell Road

Thai Taste

3100 ft

130 Cromwell Road

Lorenzos London

3100 ft

138 Cromwell Road

Bellavista

3100 ft

132 Cromwell Road

CheckMate Bar

3100 ft

117-129 Cromwell Road

Scorpion Wine House

800 ft

Unit 5 St. Mary's Place

Baalbakis Restaurant

4000 ft

124 Cromwell Road

ristorante vecchiomondo

3700 ft

118 Cromwell Road

Olives Bar & Grill

1700 ft

33-37 Hogarth Road

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

6.6

Location

8.0

Service

7.0

Dining

5.6

4.5/5 based on 1660 reviews

#435 of 1,140 hotels in London based on Tripadvisor

Parker

United Kingdom, February 2025

6.4/10

I found the Park City Grand Plaza Kensington to be a nice hotel with a great location in a quiet street, giving me easy access to tourist destinations. However, I faced issues with the heating where my room was freezing, and it required multiple complaints to resolve. Breakfast was also a bit strange, especially with the charge for a second cup of coffee, which left me feeling a bit underwhelmed. Overall, while I appreciated the spacious rooms and friendly staff, I hope they address these concerns to enhance the experience.

Rooms

6.0

I was pleased with the spaciousness of my room, but the heating malfunctioned, making it uncomfortably cold. The room had a few modern amenities and a nice layout, though the level of comfort, particularly regarding the bed, varied among my peers.

Service

7.0

The hotel staff were friendly and helpful, which enhanced my experience. They responded to my issues with the heating promptly, though I had to ask multiple times to get adequate assistance.

Location

8.0

The hotel's location was fantastic, situated in a relatively nice area and just a short walk to the tube stations. It was peaceful and close to both Gloucester Road and Earl's Court, making it easy to explore London.

Dining

5.0

Breakfast was included with my stay, but the offerings were limited, and it was odd to be charged for a second cup of coffee. Nonetheless, the croissants were delicious, and I appreciated the convenience of dining on-site.

Facilities

6.0

The hotel had some decent facilities, including free newspapers and a good Wi-Fi connection, but I faced issues with Wi-Fi reliability in certain areas. Also, the dining arrangement seemed a bit disconnected, as breakfast was provided by a separate hotel.

Lawrence

United Kingdom, February 2025

6.0/10

I had mixed feelings about my stay at The Park City Grand Plaza Kensington Hotel. While the location is convenient and the rooms are spacious and clean, I did face issues with the Wi-Fi and breakfast services. The staff were friendly and did their best to assist, but overall, I felt that the hotel could benefit from some improvements, especially in dining options.

Rooms

7.0

The room was spacious and immaculate, featuring a comfortable bed and a very good shower. However, I did encounter some maintenance issues, like a broken table lamp and wardrobe knobs that needed fixing.

Service

6.0

While the staff were exceptionally pleasant and helpful, especially at the reception, the overall service experience was hampered by inefficiencies, particularly during breakfast.

Location

8.0

The hotel's location is excellent, situated between two major tube stations, making it easy to explore London's attractions. Its quiet neighborhood ambiance was a lovely bonus.

Dining

5.0

Breakfast was a disappointment, with a chaotic system and delays in food service. I chose to eat out afterward, as the on-site dining experience was not up to par.

Facilities

5.0

The hotel has good shower facilities and the air conditioning worked well. However, Wi-Fi connectivity was poor, causing frustrations during my stay.

Sebastian

United Kingdom, January 2025

6.6/10

My stay at The Park City Grand Plaza Kensington Hotel was enjoyable, thanks to the friendly and helpful staff who made me feel welcome. The room was spacious and clean, although it did get quite warm at times, requiring the use of a fan. The bathroom was nice, but I found the bathtub to be rather high, which could be risky for older guests. The location was perfect for exploring the area, being close to public transport and plenty of dining options.

Rooms

8.0

The room was spacious and clean, featuring a comfortable bed and a lovely bathroom with a deep bath, although I found it a bit high.

Service

10.0

The staff were consistently kind and attentive, assisting me with any requests I had, which made my stay even more pleasant.

Location

10.0

The hotel is conveniently situated in a quiet neighborhood, not far from the Earl's Court tube station, making it easy to explore London.

Dining

8.0

I appreciated the on-site dining options, though breakfast wasn't included; the atmosphere in the dining area was inviting.

Facilities

8.0

Facilities such as housekeeping and laundry services were efficient, contributing to a comfortable stay.

Rosie

United Kingdom, November 2024

6.6/10

My stay at The Park City Grand Plaza Kensington Hotel was a mix of comfort and disappointment. While the room was spacious and clean, I experienced issues with the service and the overall value for the executive room I booked. Improvements in staff responsiveness and room amenities could significantly enhance the experience for future guests.

Rooms

6.0

I found the room spacious, especially for London's standards, but it fell short of my expectations based on online photos. The furniture was less accommodating, with only a single tub chair, and the TV setup was less than ideal. The mattress felt worn out, and while the shower facilities were good, the overall condition of the room did not match the executive rate I paid.

Service

5.0

I was let down by the service, particularly when it came to luggage assistance. There were staff members at the front desk, but none offered to help me carry my bags, which would have been appreciated. The response to room issues was also slow, making me feel less valued as a guest.

Location

7.0

The hotel is situated in a nice area of Kensington, but it's not very close to the nearest tube station, which made getting around a bit inconvenient. While I enjoyed the proximity to local restaurants and a supermarket, the distance to public transport was a hassle.

Dining

5.0

Breakfast was a letdown for me. The self-serve options were not appealing, and I found the tea and juice lacking in quality. Fortunately, I discovered nearby alternatives for breakfast that were much more enjoyable.

Facilities

6.0

The amenities included in the room like a fridge and coffee-making facilities were useful, but I noticed some minor maintenance issues that detracted from the overall experience. Additionally, better quality toiletries and larger towels would have added a nice touch.

Marjorie

United Kingdom, October 2024

6.4/10

I found myself at The Park City Grand Plaza Kensington Hotel for a weekend stay, appreciating the friendly staff and cleanliness. However, I was disappointed with the inconsistent heating and the dining experience—which felt lackluster at breakfast. Overall, it served its purpose for a short visit, but the breakfast could use improvements.

Rooms

6.0

My room was clean and adequate, albeit a bit cramped with no view. The bed was comfortable, which helped for a restful night, yet the air-conditioning was noisy and ineffective, especially for my travelling companion.

Service

7.0

The reception staff were genuinely welcoming and helpful, which significantly enhanced my experience despite a few hiccups during my mum’s stay.

Location

7.0

Nestled in a nice neighborhood, the hotel had decent access to public transport, making it easy to explore major attractions, even if it was a bit of a trek from the nearest tube stations.

Dining

5.0

Breakfast was a letdown—served buffet style, it lacked quality and variety, and the staff seemed overwhelmed. The dining area also needed some sprucing up.

Facilities

5.0

The hotel offered decent amenities, but the lift being out of service created significant inconvenience for my mum, which dampened our overall experience.